AI-powered incident orchestration platform with OpsIQ — an intelligent correlation engine using reasoning agents and NLP to group related alerts, cut noise by up to 68%, and suggest resolution actions. Automates escalation, on-call scheduling, and bi-directional ChatOps workflows across 200+ integrations.
AlertOps is an incident orchestration platform built around OpsIQ, its alert correlation and noise-reduction engine. OpsIQ ingests signals from 200+ monitoring, APM, and cloud sources, uses NLP and graph-based reasoning to group related alerts into single incidents, and matches each incident against past resolution records to surface recommended next steps.
The platform also manages the on-call lifecycle: rotation schedules, escalation policies, override management, and bi-directional ChatOps workflows in Slack and Teams. Remediation actions — restart scripts, runbook execution, webhook triggers — can be automated on incident creation or presented as one-click options to the on-call engineer.
Free tier available for small teams; Pro and Enterprise add SSO, audit logs, and full AI features.
Key Features
OpsIQ correlation engine: uses NLP and graph-based reasoning to group related alerts from 200+ sources into single incidents, collapsing alert storms before they reach the on-call queue
Historical resolution matching: compares incoming incidents against past incident patterns and runbook outcomes to surface the remediation that resolved similar events
Automated remediation actions: trigger restart scripts, execute runbooks, or call webhooks on incident creation — configurable per alert source and severity threshold
Bi-directional ChatOps: acknowledge, escalate, and execute remediation directly from Slack or Teams; alert enrichment surfaces Kubernetes and APM context inline in the chat thread
On-call lifecycle management: rotation schedules, escalation chains, override management, and multi-channel notifications (phone, SMS, Slack, email) in one platform
200+ native integrations: Datadog, CloudWatch, Prometheus, PagerDuty, ServiceNow, Jira, Kubernetes, and others via webhook or native connector
Integrations
10 total
scm
GitHubGitLab
orchestration
Kubernetes
monitoring
Datadog
incident
PagerDuty
messaging
Slack
ci / cd
Terraform
cloud
AWSGCPAzure
Pricing
4 tiers
Free
Free
Free tier: Up to 5 users; on-call scheduling, unlimited API calls, enriched alerts, up to 3 integrations
Enterprise
$28/seat/mo
Per seat/month; major incident management, advanced permissions, unlimited customizable roles
Premium
$18/seat/mo
Per seat/month; advanced incident automation, unlimited integrations, ChatOps, role-based security
Standard
$8/seat/mo
Per seat/month; alerting and on-call for small teams, automated escalations
Compliance
0 / 6 attested
SOC 2
HIPAA
GDPR
FedRAMP
PCI DSS
ISO 27001
No compliance attestations on file. Confirm directly with the vendor before procurement.
