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AlertOps

AlertOps

AI-powered incident orchestration platform with OpsIQ — an intelligent correlation engine using reasoning agents and NLP to group related alerts, cut noise by up to 68%, and suggest resolution actions. Automates escalation, on-call scheduling, and bi-directional ChatOps workflows across 200+ integrations.

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Last reviewedMay 15, 2026
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Overview

AlertOps is an incident orchestration platform built around OpsIQ, its alert correlation and noise-reduction engine. OpsIQ ingests signals from 200+ monitoring, APM, and cloud sources, uses NLP and graph-based reasoning to group related alerts into single incidents, and matches each incident against past resolution records to surface recommended next steps.

The platform also manages the on-call lifecycle: rotation schedules, escalation policies, override management, and bi-directional ChatOps workflows in Slack and Teams. Remediation actions — restart scripts, runbook execution, webhook triggers — can be automated on incident creation or presented as one-click options to the on-call engineer.

Free tier available for small teams; Pro and Enterprise add SSO, audit logs, and full AI features.

Key Features

  • OpsIQ correlation engine: uses NLP and graph-based reasoning to group related alerts from 200+ sources into single incidents, collapsing alert storms before they reach the on-call queue
  • Historical resolution matching: compares incoming incidents against past incident patterns and runbook outcomes to surface the remediation that resolved similar events
  • Automated remediation actions: trigger restart scripts, execute runbooks, or call webhooks on incident creation — configurable per alert source and severity threshold
  • Bi-directional ChatOps: acknowledge, escalate, and execute remediation directly from Slack or Teams; alert enrichment surfaces Kubernetes and APM context inline in the chat thread
  • On-call lifecycle management: rotation schedules, escalation chains, override management, and multi-channel notifications (phone, SMS, Slack, email) in one platform
  • 200+ native integrations: Datadog, CloudWatch, Prometheus, PagerDuty, ServiceNow, Jira, Kubernetes, and others via webhook or native connector

Integrations

10 total
scm
GitHubGitLab
orchestration
Kubernetes
monitoring
Datadog
incident
PagerDuty
messaging
Slack
ci / cd
Terraform
cloud
AWSGCPAzure

Pricing

4 tiers
Free
Free

Free tier: Up to 5 users; on-call scheduling, unlimited API calls, enriched alerts, up to 3 integrations

Not yet verified

Enterprise
$28/seat/mo

Per seat/month; major incident management, advanced permissions, unlimited customizable roles

Not yet verified

Premium
$18/seat/mo

Per seat/month; advanced incident automation, unlimited integrations, ChatOps, role-based security

Not yet verified

Standard
$8/seat/mo

Per seat/month; alerting and on-call for small teams, automated escalations

Not yet verified

Compliance

0 / 6 attested
SOC 2
HIPAA
GDPR
FedRAMP
PCI DSS
ISO 27001

No compliance attestations on file. Confirm directly with the vendor before procurement.

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