Unified observability platform with ingest-based pricing and New Relic AI (NRAI) for natural language querying, automated root cause analysis, and AIOps alert correlation. MCP server integration enables agentic AI workflows via AWS DevOps Agent. 100 GB/month free tier covers most small production environments.
New Relic is a unified observability platform covering APM, infrastructure, logs, browser, mobile, and synthetics under a single ingest pipeline. The pricing model shifted from per-host to user-based ($99/month per full user) plus data ingest ($0.35/GB after the first 100 GB free) — a structure that changes the cost comparison with host-based competitors for dense Kubernetes deployments.
New Relic AI (NRAI) provides natural-language NRQL query generation, automated root cause analysis across the entity graph, and AIOps alert correlation. An MCP server integration enables agentic AI workflows via AWS DevOps Agent and other MCP-compatible tools.
NRQL is New Relic's proprietary query language covering metrics, traces, logs, events, and user data with a consistent interface across all telemetry types. Free tier: 100 GB/month ingest, 1 full user.
Key Features
Unified telemetry pipeline: APM, infrastructure metrics, logs, browser RUM, mobile, and synthetics flow through a single ingest pipeline with shared entity and metadata model
User-based pricing plus ingest: $99/month per full user plus $0.35/GB after 100 GB free — cost structure that differs from per-host models for teams with large compute footprints and few dashboard users
New Relic AI (NRAI): natural-language NRQL query generation, automated root cause analysis across the entity graph, and AIOps alert correlation to reduce incident triage time
NRQL query language: dimensional query language for all telemetry types — metrics, traces, logs, events, and user data — with consistent interface for ad-hoc analysis and dashboard authoring
MCP server integration: exposes New Relic telemetry and entity data as tools for AWS DevOps Agent, Claude Code, and other MCP-compatible AI workflows
100 GB/month free ingest tier: covers most small production environments without payment; full user count is the primary cost driver at team scale
Integrations
12 total
messaging
Slack
incident
PagerDuty
monitoring
PrometheusSplunkOpenTelemetry
scm
GitHubGitLab
cloud
AzureAWSGCP
orchestration
Kubernetes
ci / cd
Terraform
Pricing
3 tiers
Free
Free
Free tier: 100 GB/month data ingest, 1 full platform user, unlimited basic users
