New Relic is a unified observability platform covering APM, infrastructure, logs, browser, mobile, and synthetics under a single ingest pipeline. The pricing model shifted from per-host to user-based ($99/month per full user) plus data ingest ($0.35/GB after the first 100 GB free) — a structure that changes the cost comparison with host-based competitors for dense Kubernetes deployments.
New Relic AI (NRAI) provides natural-language NRQL query generation, automated root cause analysis across the entity graph, and AIOps alert correlation. An MCP server integration enables agentic AI workflows via AWS DevOps Agent and other MCP-compatible tools.
NRQL is New Relic's proprietary query language covering metrics, traces, logs, events, and user data with a consistent interface across all telemetry types. Free tier: 100 GB/month ingest, 1 full user.