AI-native incident management platform built for SRE and DevOps teams. Orchestrates the entire respond lifecycle from detection to retrospective with AI-powered alert grouping, root cause analysis, conversational AI assistant in Slack, and automated post-mortem generation.
| Tier | Price | Includes |
|---|---|---|
Essentials | $20/seat/yr | — |
Enterprise | Contact sales | — |
Rootly is a Slack-first incident workflow engine with an AI Copilot.
Rootly treats Slack as the primary interface: every action (declare, page, run playbook, write retro) is a slash command or button in a channel. AI Copilot drafts incident updates, suggests runbooks based on similarity to past incidents, and generates retro drafts from the timeline. The workflow engine itself is the depth, not the AI on top.
Who it's for. SRE and on-call teams of 3 to 20 engineers who manage incidents in Slack and need a tool that fits the workflow rather than forcing a web app context switch. Scenario: an engineer types /incident, Rootly creates the channel, pages the on-call, kicks off the relevant runbook, and Copilot starts tracking the timeline from messages and alerts.
Tradeoffs. Slack-native; Teams or Discord shops are off the path. Copilot retro drafts often need manual rewrite. No free tier; pricing starts at the Starter plan. Compared to incident.io, Rootly has deeper workflow automation but a less polished AI root-cause story.
Compare: incident.io, FireHydrant, PagerDuty AIOps, Blameless
