AI-native incident management platform built for SRE and DevOps teams. Orchestrates the entire respond lifecycle from detection to retrospective with AI-powered alert grouping, root cause analysis, conversational AI assistant in Slack, and automated post-mortem generation.
Rootly is an incident management platform built around Slack as the primary interface. Incident declaration, escalation, runbook execution, stakeholder updates, and retrospective generation all happen through Slack slash commands and interactive message components without requiring a web app context switch.
The workflow engine is the product core: customizable workflows define what happens at each incident stage — which channels are created, which teams are paged, which runbooks run, and which status pages are updated. AI Copilot sits on top, suggesting relevant runbooks based on similarity to past incidents, drafting incident updates, and generating retrospective drafts from the timeline.
Integrations: Jira, GitHub, PagerDuty, Datadog, Statuspage, Opsgenie, and 40+ others. Tiers: Starter, Business, and Enterprise (SSO, SCIM, audit logs). No free plan.
Key Features
Slack-native incident lifecycle: declare, escalate, update, and close incidents entirely from Slack using slash commands and interactive components — no web app required for the core incident workflow
Customizable workflow engine: configurable workflows define what happens at each incident stage — channel creation, team paging, runbook execution, status page updates, and Jira ticket creation
AI Copilot runbook suggestions: compares active incidents against historical records and surfaces the runbooks and procedures that resolved similar situations in the past
Incident update drafting: Copilot drafts status updates and stakeholder communications from the current incident timeline, reducing manual writing during active response
Retrospective generation: produces structured post-mortem drafts from the incident timeline with timeline of events, contributing factors, and action items
40+ integrations: Jira, GitHub, PagerDuty, Datadog, Statuspage, Opsgenie, Confluence, and others with bi-directional sync
Integrations
10 total
cloud
GCPAWSAzure
monitoring
Datadog
orchestration
Kubernetes
incident
PagerDuty
messaging
Slack
scm
GitHubGitLab
ci / cd
Terraform
Pricing
2 tiers
Essentials
$20/seat/yr
Per seat/month; on-call scheduling, incident workflows, Slack-native response, basic AI SRE
Enterprise
Contact sales
Custom pricing; unlimited workflows, AI RCA, advanced RBAC, SCIM, private LLM support
